Resources
​We are committed to delivering our vital services in a way that is helpful, fair, competent and transparent while placing the safety of children at the centre of our concerns. This page contains information on our standards and the ethical framework in line with our core values and sets out our commitment to commissioners and clients including our procedure for handling complaints.
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We also understand the difficulties faced by parents who are referred for an assessment and appreciate that they may feel worried about what will happen and what the assessment can mean for their case. This page also contains leaflets for parents to provide information on each assessment and how the process works.
Our Commitment to you
Having provided services in over 60 local authorities, we have a wealth of experience working with diverse clients. We are uniquely placed to provide the right assessment and intervention at the right time providing an expert service that offers exceptional value to commissioning authorities.
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We are committed to delivering helpful, fair, competent and highly professional assessments while placing the safety of children at the centre of our concerns. Our policy documents below outline the standards that we are committed to upholding including our procedure for handling complaints.
Standards and Ethics Documents
Information for Referred Parents
We know that being referred for an assessment can be worrying and you are likely to have many questions about what will happen and what the assessment may mean for you and your family. The leaflets below provide details for each type of assessment you may be referred for. The leaflet will also be emailed to you by your assessor but if you have any further questions you can contact our office team on 0203 967 8368 or email info.pai@dvact.org.